IT Support you can rely on - for when it matters.
IT Services
Network Design & Implementation
A well-designed network improves communication, increases productivity, and ensures a smooth online experience. We evaluate your requirements and tailor the network to suit you
IT Infrastructure Setup
IT infrastructure setup involves installing hardware like servers, routers, and switches, as well as software for managing the network and security. Correct setup guarantees a dependable and expandable system that meets business needs
Data Backup & Data Recovery
Data backups are essential for protecting your digital files. Regular backups keep important documents safe from being lost, damaged, or attacked. If you do lose data, good recovery methods can quickly bring your information back, reducing downtime
IT SUPPORT
Support
Help Desk support provides immediate assistance through the phone or live chat
Remote Desktop support allows technicians to access the computer from a distance
On-Site support enables IT technicians to address complex issues in person
Troubleshooting & Problem Resolution
It can be frustrating when things go wrong, and the solution isn’t obvious. Townsville Internet excels at solving your problem, no matter how obscure.
We want you back online and enjoying reliable internet, so we provide clear and effective support to make that happen.
Hardware Maintenance & Repair
Regular hardware maintenance is crucial to minimise chance of failure and data loss. Despite this, hardware can still fail. In either case, Townsville Internet can help you get back up and running.
System Health Checks
Regular system health checks are a great preventative measure to identify issues before they cause you headaches. This includes performance, security and software checks.
Backup & Restore Assistance
Backups are essential for protecting your important files from loss. Townsville Internet ensures your documents are safely saved and easy to recover whenever you need them.
Printer & Peripheral Support
As printer and peripherals become more and more unnecessarily complicated, Townsville Internet can assist with anything from connectivity issues, driver installations, to functionality problems.
Internet Support
Security System Installation
Our licensed security installers provide professional IT security system installations tailored to your needs. We ensure your home or business is protected with the latest technology, giving you peace of mind. Trust Townsville Internet to safeguard your digital and physical assets effectively.
MODEM/WIFI Services
A reliable modem lets you experience fast internet speeds and a stable connection. A good Wi-Fi router lets you effortlessly stream movies, play games, and work from any room in the house
Improving Slow Internet Connections
Having a movie buffer right at the good part is painful. Townsville Internet can relieve this pain. A faster connection increases productivity and makes online activities more enjoyable.
Wi-Fi Repair
Wi-Fi outages can be frustrating, especially when we all heavily rely on it. Townsville Internet can promptly address any issues you’re suffering, minimise the downtime and get you connected again.
Networking Troubleshooting & Repair
Sometimes, issues extend beyond just the Wi-Fi, making the solution all the more frustrating. Townsville Internet can identify and fix the issue, minimising downtime and re-establishing a reliable online connection
Additional Services
These services are dependent on your requirements.
We partner with other businesses to ensure you get what you need. So if we can’t help you, we know who can.
Application Support
Modern apps are powerful tools, and you should know how to get the most out of them. Townsville Internet can help We’re here to help you get the most out of your apps. Whether it’s setting up, troubleshooting, or learning how to use them, we make it easy so you can stay connected, productive, and entertained without the frustration.
Account Setup & Permissions Management
We take the hassle out of setting up your internet. We will also set up permissions, so everyone in your home gets safe and easy access to what they need.
IT Asset Management
We help you keep track of your devices and equipment so nothing gets lost or forgotten. With our IT asset management, you save time, avoid unnecessary costs, and always know your technology is working its best for you.
Software Installation, Updates & Training
This includes Microsoft Apps & Windows. Have other software? Please reach out and we’ll see how we can assist.
Network Monitoring & Management
We keep an eye on your internet and network status so you don’t have to. If something goes wrong, we can fix it before it causes you problems, so you can enjoy interruption-free streaming, browsing, and gaming.
Townsville’s very own local IT technicians, Townsville Internet, delivers the friendly and knowledgeable support you need to keep your network and system running flawlessly.
Whether you need a new network setup, problems troubleshooted or data backup and recovery we’ve got you covered. Our services cater to both private and business needs, ensuring you have a secure and reliable network supporting you.
